COVID-19 Updates

For the latest information on COVID-19 in New Hampshire, visit the New Hampshire Department of Health and Human Services website.

For the latest information on COVID-19 in Massachusetts, visit the Massachusetts Department of Health website.

Up to date information regarding COVID-19 symptoms, how to protect yourself, guidelines for testing and more can be found here.  

If you are experiencing symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911. 
  • If you are experiencing common symptoms of COVID-19, such as fever, chills, cough, difficulty breathing, body aches, or new loss of taste or smell, please call your primary care provider for guidance. Call 2-1-1 if you do not have a primary care provider.


Obtaining the COVID-19 Vaccine

Phase 1B of New Hampshire’s COVID-19 vaccination plan began on January 26, 2021. For the latest information for patients across the SolutionHealth system, visit

Obtaining a COVID-19 Test at Southern New Hampshire Medical Center: Updated August 1, 2020

Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.
To get tested, you must make an appointment by calling 603-577-CARE (2273), Option 1.
Testing Center Location:
Southern New Hampshire Medical Center West Campus
29 Northwest Blvd
Nashua, NH 03063

Visitor Policy: Updated November 10, 2020

Southern New Hampshire Health remains committed to providing safe, high-quality health care to our community during the COVID-19 pandemic in all of our locations. However, to ensure the safety of our staff and patients, visitors are limited at Southern New Hampshire Medical Center. Please follow the below guidelines when planning your care:

  • Labor and Delivery: patients are currently allowed to have one (1) support person accompany them throughout their stay; that support person must remain on the unit/in the patient’s room at all times throughout the patient’s stay
  • Pediatrics: one (1) parent or guardian
  • Special Care Nursery: both parents with limited visits per day
  • ICU: visits are at the discretion of the care team and are considered only during end of life
  • Med/Surg Units: visits are at the discretion of the care team and are considered only during end of life
  • Immediate Care: visitors are prohibited from Southern New Hampshire Health Immediate Care locations; exceptions will be made for one (1) visitor to accompany a pediatric patient
  • Emergency Department: one (1) parent/guardian for pediatric patients; other visits are at the discretion of the care team and are considered on a case-by-case basis
Please note, at all Southern New Hampshire Health locations, patients with disabilities who need assistance due to the specifics of their disability may have one (1) designated support person with them. Specific needs may be due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns. If a patient with a disability requires an accommodation that involves the presence of a family member, personal care assistant, or similar disability service provider who is knowledgeable about the management of their care, to physically or emotionally assist them during their hospitalization, this will be allowed with proper infection prevention precautions. 
To help you plan your visit to the Southern New Hampshire Medical Center, please note the following:
  • You should enter through the Main entrance at 8 Prospect Street
  • Valet Parking will be available at the Main entrance (or you may park in the parking garage)
  • Please plan to wear a mask at all times, and to be screened when you enter
  • Upon your arrival, you will be given directions as to where your procedure or test is scheduled 
  • The Lobby Coffee Shop and cafeteria are open only to staff, first responders, and Birthplace support persons (with wristband)

Frequently Asked Questions

Will Southern New Hampshire Health follow up with close contacts to a confirmed COVID-19 case?
All confirmed cases of COVID-19 are reported to the Division of Public Health Services in Concord, NH. Public Health will follow up with cases and close contacts to provide instructions for quarantine and testing details if it’s necessary.

What is Southern New Hampshire Health doing to keep us safe from COVID-19?
Southern New Hampshire Health is prohibiting visitors out of an abundance of caution for patients and staff, with some exceptions.

All staff are wearing facemasks for source control.

What is Southern New Hampshire Medical Center’s visitor policy?
Out of an abundance of caution for our patients and staff, our visitation practices have been temporarily modified to limit potential COVID-19 exposure. This policy is subject to change based on infection trends. The most up-to-date visitor policy is listed on this page.

I’ve recovered from COVID-19 - How can I help?
The American Red Cross is looking for people who are fully recovered from COVID-19 to donate plasma to help current patients with serious or immediately life-threatening COVID-19 infections.

Click the link to learn how you can donate your plasma: Plasma Donations from Recovered COVID-19 Patients

How is COVID-19 transmitted?
The virus is thought to spread mainly from person-to-person through the respiratory droplets produced when an infected person coughs, sneezes, or talks. Spread of COVID-19 is more likely to occur when these infected droplets land in the mouths or noses of people who are in close contact with one another or possibly inhaled into the lungs. Close contact is within about six feet.

What can be done to prevent the spread of COVID-19?
The best way to prevent illness is to avoid being exposed to the virus. Steps you can take to protect yourself include:

  • Clean your hands frequently, either for at least 20 seconds with soap and water, or using hand sanitizer that contains at least 60% alcohol

  • Refrain from shaking hands

  • Avoid touching your eyes, nose, and mouth with unwashed hands

  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze, throw used tissues in the trash immediately, and clean wash your hands

  • Avoid prolonged close contact with people who are sick

  • Stay home if you are sick and practice social distancing if COVID-19 is spreading in your community

  • Wear a facemask or cloth face covering.

  • Clean and disinfect frequently touched surfaces daily—this includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks

How do I obtain a COVID-19 test?
Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.
To get tested at the Southern New Hampshire Health testing location, you must make an appointment by calling your primary care provider or (603) 577-2273 and selecting option 1.
When will a vaccine become available?
On Tuesday, January 26, 2021, Phase 1B of New Hampshire’s COVID-19 vaccination plan will begin. For the latest information for patients across the SolutionHealth system, visit

Additional Information: