COVID-19 Updates

For the latest information on COVID-19 in New Hampshire, visit the New Hampshire Department of Health and Human Services website.

For the latest information on COVID-19 in Massachusetts, visit the Massachusetts Department of Health website.

Up to date information regarding COVID-19 symptoms, how to protect yourself, guidelines for testing and more can be found here.  


If you are experiencing symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911. 
  • If you are experiencing common symptoms of COVID-19, such as fever, chills, cough, difficulty breathing, body aches, or new loss of taste or smell, please call your primary care provider for guidance. Call 2-1-1 if you do not have a primary care provider.

 

Obtaining the COVID-19 Vaccine

Phase 1B of New Hampshire’s COVID-19 vaccination plan began on January 26, 2021. For the latest information for patients across the SolutionHealth system, visit solutionhealth.org/covidvaccine.


Obtaining a COVID-19 Test at Southern New Hampshire Medical Center: Updated August 1, 2020

Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.
 
If you are experiencing symptoms of COVID-19, call 603-577-CARE (2273) to schedule an appointment.

If do not have symptoms of COVID-19, call 603-402-2080 to schedule an appointment.

Testing Center Location:
Southern New Hampshire Medical Center West Campus
29 Northwest Blvd
Nashua, NH 03063


Visitor Policy: Updated February 1, 2021

Southern New Hampshire Medical Center recognizes the importance of visitation to our patients, their families and friends. The patient has the right, with his/ her consent, to allow a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The hospital allows for the presence of the support individual of the patient’s choice, unless the individual’s presence infringes on others’ rights, safety, or is medically or therapeutically contraindicated.

Due to COVID-19’s pandemic status, the manner of transmission and the risk to life, all visitors are prohibited, with limited exceptions.

Exceptions:
  • BirthPlace: one support person
  • Pediatrics: one parent
  • ED: one support person for the duration of ED stay
  • Covid negative patients that are End- of- Life/ Palliative Care: (anticipated passing within the next 24-48 hours) will be allowed immediate family (spouse, children, significant other) to have a visit in order to say goodbye. Timing of this visit is based on the patient and family wishes. Two family members may be allowed for an additional visit.  The family member(s) remains the same for the duration of visits
  • Visitation of Covid-positive patients is not allowed unless the patient is end of life (anticipated passing within the next 24 – 48 hours). 
    • The family will be offered virtual visit to communicate with the patient. 
    • If virtual visit is not possible, one visit is permitted.  The visitor(s) will be provided the attached End of Life letter indicating the need to self-quarantine for 14 days following the visit.
Please note, at all Southern New Hampshire Health locations, patients with disabilities who need assistance due to the specifics of their disability may have one (1) designated support person with them. Specific needs may be due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns. If a patient with a disability requires an accommodation that involves the presence of a family member, personal care assistant, or similar disability service provider who is knowledgeable about the management of their care, to physically or emotionally assist them during their hospitalization, this will be allowed with proper infection prevention precautions. 
 
To help you plan your visit to the Southern New Hampshire Medical Center, please note the following:
  • You should enter through the Main entrance at 8 Prospect Street
  • Valet Parking will be available at the Main entrance (or you may park in the parking garage)
  • Please plan to wear a mask at all times, and to be screened when you enter
  • Upon your arrival, you will be given directions as to where your procedure or test is scheduled 
  • The Lobby Coffee Shop and cafeteria are open only to staff, first responders, and Birthplace support persons (with wristband)


Frequently Asked Questions

Will Southern New Hampshire Health follow up with close contacts to a confirmed COVID-19 case?
All confirmed cases of COVID-19 are reported to the Division of Public Health Services in Concord, NH. Public Health will follow up with cases and close contacts to provide instructions for quarantine and testing details if it’s necessary.

What is Southern New Hampshire Health doing to keep us safe from COVID-19?
Southern New Hampshire Health is prohibiting visitors out of an abundance of caution for patients and staff, with some exceptions.

All staff are wearing facemasks for source control.

What is Southern New Hampshire Medical Center’s visitor policy?
Out of an abundance of caution for our patients and staff, our visitation practices have been temporarily modified to limit potential COVID-19 exposure. This policy is subject to change based on infection trends. The most up-to-date visitor policy is listed on this page.

I’ve recovered from COVID-19 - How can I help?
The American Red Cross is looking for people who are fully recovered from COVID-19 to donate plasma to help current patients with serious or immediately life-threatening COVID-19 infections.

Click the link to learn how you can donate your plasma: Plasma Donations from Recovered COVID-19 Patients

How is COVID-19 transmitted?
The virus is thought to spread mainly from person-to-person through the respiratory droplets produced when an infected person coughs, sneezes, or talks. Spread of COVID-19 is more likely to occur when these infected droplets land in the mouths or noses of people who are in close contact with one another or possibly inhaled into the lungs. Close contact is within about six feet.

What can be done to prevent the spread of COVID-19?
The best way to prevent illness is to avoid being exposed to the virus. Steps you can take to protect yourself include:

  • Clean your hands frequently, either for at least 20 seconds with soap and water, or using hand sanitizer that contains at least 60% alcohol

  • Refrain from shaking hands

  • Avoid touching your eyes, nose, and mouth with unwashed hands

  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze, throw used tissues in the trash immediately, and clean wash your hands

  • Avoid prolonged close contact with people who are sick

  • Stay home if you are sick and practice social distancing if COVID-19 is spreading in your community

  • Wear a facemask or cloth face covering.

  • Clean and disinfect frequently touched surfaces daily—this includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks

How do I obtain a COVID-19 test?
Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.
 
If you are experiencing symptoms of COVID-19, call 603-577-CARE (2273) to schedule an appointment.

If do not have symptoms of COVID-19, call 603-402-2080 to schedule an appointment.

When will a vaccine become available?
On Tuesday, January 26, 2021, Phase 1B of New Hampshire’s COVID-19 vaccination plan will begin. For the latest information for patients across the SolutionHealth system, visit solutionhealth.org/covidvaccine.


Additional Information: