COVID-19 Updates

For the latest information on COVID-19 in New Hampshire, visit the New Hampshire Department of Health and Human Services website. For the latest information on COVID-19 in Massachusetts, visit the Massachusetts Department of Health website.

Up to date information regarding COVID-19 symptoms, how to protect yourself, guidelines for testing and more can be found here.  


If you are experiencing symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911. 
  • If you are experiencing common symptoms of COVID-19, such as fever, chills, cough, difficulty breathing, body aches, or new loss of taste or smell, please call your primary care provider for guidance. Call 2-1-1 if you do not have a primary care provider.

What is Southern New Hampshire Health's COVID-19 visitor policy?

Out of an abundance of caution for our patients and staff, visitors are prohibited from entering Southern New Hampshire Medical Center with limited exceptions.
  • Labor and Delivery: patients are currently allowed to have one (1) support person accompany them throughout their stay. That support person must remain on the unit/in the patient's room at all times throughout the patient's stay.
  • Pediatrics/Special Care Nursery: one parent or guardian
  • ICU: One (1) visitor per day between the hours of 4-7 PM, for those critically ill patients who cannot engage in virtual visits. Visits are at the discretion of the care team. Visitation of COVID-19 patients is not allowed.
  • Immediate Care: visitors are also prohibited from entering Southern New Hampshire Health Immediate Care locations. Exceptions will be made for one (1) visitor to accompany a pediatric patient.
  • At all Southern New Hampshire Health locations, patients with disabilities who need assistance due to the specifics of their disability may have one (1) designated support person with them. Specific needs may be due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns. If a patient with a disability requires an accommodation that involves the presence of a family member, personal care assistant, or similar disability service provider who is knowledgeable about the management of their care, to physically or emotionally assist them during their hospitalization, this will be allowed with proper infection prevention precautions. 
To help you plan your visit to the Southern New Hampshire Medical Center, please note the following:
  • You should enter through the Main entrance at 8 Prospect Street
  • Valet Parking will be available at the Main entrance (or you may park in the parking garage)
  • Please plan to wear a mask at all times, and to be screened when you enter.
  • The Medical Center is continuing to prohibit visitor access (see above).
  • In the event you require someone to accompany you to your visit, that individual must also be screened and will be required to wear a mask at all times when in the Medical Center.
  • Upon your arrival, you will be given directions as to where your procedure or test is scheduled. 
  •  Also, please note that our cafeteria is closed to visitors and our Lobby Coffee shop is open only for take-out.


Additional Information: