Medical Records - Southern NH Medical Center

If you would like us to forward a copy of your medical record to a health care provider, we need your written authorization, which is valid for six months. If you pick up your medical record in person a photo ID is required.

Please provide a range of dates of service, or information that identifies the information you need - for example, "all records from 2000 to present date" or "anything pertaining to my broken leg."


Please Note:

  • For a paper copy of your records there is a charge of $0.14 per page (price set by guidelines issued by The U.S. Department of Health and Human Services Office of Civil Rights). 
  • For an electronic copy of your records there is a flat fee of $6.50 (price set by guidelines issued by The U.S. Department of Health and Human Services Office of Civil Rights). Electronic copies of records are provided to you on an encrypted CD-ROM disc.  
  • If we send your records directly to your healthcare provider there is no charge. 
  • Third party requests, from insurance companies and attorneys, are also charged for copies. You will receive your records from The Medical Center or Bactes Imaging Solutions. Payments for copies can be made by cash or check only. 

Southern New Hampshire Medical Center - Medical Records

This includes Southern New Hampshire Medical Center, Southern New Hampshire Rehabilitation, Laboratory and Radiology Servcies. For Foundation Medical Partners Medical Records, click here.

X-ray images still must be obtained through the Radiology Department at the hospital, 8 Prospect Street, Nashua. To request a copy of your images, please call the Radiology Imaging Services Department at 603-577-2819 Monday to Friday 8am to 4pm or send a request via email to imaging services@snhhs.org.  Please allow two days after your images have been completed to request a copy. All images will be provided along with the reports on a CD.  If you wish to obtain a copy of the Radiologist report only (no images), please call the Medical Records Department at 603-577-7568. 
 
We do have the ability to transfer images electronically to many facilities, therefore a CD may not be required to be picked up. A member of our Imaging Services Department will instruct you if we are able to transfer your images electronically.
 
There will be a fee for patients who would like a copy of their images for personal use.   

You have three options to obtain copies of your medical records:

  1. Stop by our office and fill out an Authorization to Release form. We are located 29 Northwest Boulevard at the Medical Center's West Campus in Nashua. You will need a photo ID
  2. Download Southern New Hampshire Medical Center Authorization to Release form, which is also available in Spanish, and then mail it to us at the address below, or fax it to (603) 577-5756.  
  3. You can visit the Cashier window at the Main Campus, 8 Prospect St., and fill out the Authorization to Release form.  They will forward it to us and you will be contacted.