We understand how important it is for our patients to visit with friends and family. If you are bringing children to visit, please keep them under your supervision.
To ask how a patient is doing, call Patient Information at (603) 577-2201 anytime. We’ll forward the call to the patient's unit so you can talk to their nurse.
When can I visit?
Visiting hours and guidelines vary for each care unit. To find out the best time to visit, please check with a nurse.
- Please do not visit patients if you are sick.
- Patients need time for rest and healing:
- Visiting hours and number of visitors may need to be limited at the discretion of the care team.
- Please keep noise (voices, cell phones, etc.) to a minimum volume.
- Please observe any restrictions posted at the patient’s door.
- Children should be supervised by an adult at all times
On some units — including the ICU, Pediatrics, and the NICU — you’ll need to pick up the phone outside the entrance to let us know you are here, so we can let you in.
- Medical-Surgical Units (3 East, 3 West, 4 East, 4 West): 1pm to 8pm every day
- Inpatient Behavioral Health Unit (West Campus): 6pm to 8 pm every day, 1pm to 3pm weekends and holidays
- Intensive Care Unit (ICU): 10am to 8pm daily
- Note: Sometimes patients are too sick to have visitors. Ask the ICU staff if it’s okay for you to visit.
- The Birth Place: 12pm to 8pm daily
- Note: Parents, partners, grandparents, and siblings are welcome any time.
- Pediatrics: 12pm to 8pm daily
- Note: Parents and siblings are welcome any time.
- Newborn Intensive Care Unit (NICU): 10am to 8pm daily
- Note: Parents and siblings (of any age) are welcome any time. Other children must be at least 13 years old.
If you’re visiting at the Main Campus after hours, the Emergency/Outpatient entrance (located on Medical Center Drive) is the only open entrance. After 9pm, you must wear an identification badge to visit The Birth Place, Pediatrics, or the NICU. You can get a badge from the nursing staff at The Birth Place or from Security staff at the Emergency Department entrance.
Can I visit if I’m sick?
To help us protect our patients, please follow these rules:
- If you have a cold or the flu or if you’re not feeling well, wait until you feel better before coming to visit.
- Wash your hands every time you enter or leave a patient's room — even if you’re not sick. There is anti-bacterial soap in every patient room and washroom in the hospital. Washing your hands often is the best way to keep germs from spreading.
- If you or a close family member have been around someone who has chicken pox, TB, mumps, measles or any other infectious disease within the past three weeks, ask the patient's nurse before visiting. In some cases, it may not be safe for you to visit.