Nursing & Patient Care Services

At Southern New Hampshire Medical Center, a four-time Magnet designated hospital, our nurses are engaged in creating exceptional patient outcomes in a supportive work environment. Nurse are empowered to improve patient care through shared governance and evidence-based practice. These core values are why our nurses love working here! 

Visit our Careers Site to view open nursing positions.  

Watch our video to learn more about Nursing at Southern New Hampshire Health!

Message from the Chief Nursing Officer
Susan Santana DNP, MBA, RN, NE-BC

Susan-Santana_26_.jpgI had the great honor of joining Southern
New Hampshire Medical Center in January
of 2022. From the very first day, I have been extremely impressed by the dedication and commitment of the team. As a four-time Magnet® organization, there is an amazing culture of excellence that is filled with care and compassion for the work that they do, and the drive to provide the highest quality
of patient care is second to none.

I want to take a moment to recognize the tireless work that has been accomplished over the past few years during the COVID19 pandemic. Our entire staff locked arms and made the impossible possible. The team
redesigned the care space in the emergency department, expanded ICU capacity, offered testing and ambulatory care for the community and at the same time held the highest standards of safety with personal protective equipment needed to care for this population.  

My vision for nursing aligns with the culture here at Southern; to have an environment that empowers the voice of everyone to improve outcomes. I plan to use the Magnet framework and focus on teamwork to achieve our common goal. I’m confident that we will continue to exceed the expectations of our patients and their families and deliver the best care possible.      

I am both thrilled and honored to lead this team of professionals and I look forward to continued growth in nursing excellence.

Magnet® Hospital 

Southern New Hampshire Medical Center has been recognized by the American Nurses Credentialing Center as a Magnet hospital since 2006. The Magnet credential represents the gold standard for an organization that supports autonomous nursing practice and interprofessional collaboration to maintain the highest quality of care. 

Click here to learn more about Magnet at SNHH.


Nursing Professional Growth and Advancement Programs

Southern NH Health is committed to helping nurses learn and grow in their nursing practice through ongoing education, training, and professional pathways. We offer tuition reimbursement, educational discounts toward degrees and certifications, and an extensive training program at our on-site simulation center. 

Clinical Advancement Program
The Southern New Hampshire Medical Center RN Clinical Advancement Program (RNCAP) recognizes and promotes clinical excellence and staff engagement, and supports the ongoing professional development of nurses at the bedside. The Clinical Advancement Program consists of four levels of achievement, each with a corresponding set of requirements that encompasses the four Magnet® components. Program participants customize their journey through an array of elective components complementing their strengths and interests.

Leadership Academy
Staff can develop their leadership knowledge and abilities through unlimited access to the SolutionHealth Leadership Academy. Leadership Academy prepares leaders to inspire and engage through words and actions, to be accountable to others, to provide continuous feedback, to challenge people to think innovatively and raise the bar, to fulfill our mission, and achieve system results. The interactive website guides staff through an assessment of their current strengths and guides the creation of a leadership development plan with supporting courses and resources. The dedicated Leadership Academy staff also works with participants to provide individualized leadership development planning.

Periop 101
Interested in starting a new career path in Surgical Services? SNHMC offers a comprehensive orientation path built around the AORN’s Periop 101 course, the premier, standardized education program for RNs entering the perioperative specialty. It fully prepares nurses with consistent, current information and clinical experience to reinforce what they’ve learned. The program is developed to cover all topics from anesthesia to instruments to pre- and post-operative care requirements. The course is continually updated to reflect the latest evidence-based Guidelines for Perioperative Practice. The dedicated OR educator provides an additional level of individualized support and preceptorship to support your success during this transition.

Click here to learn more! 

New Graduate Nurse Programs

Best Match Program

A program that provides new graduate nurses who are looking for positions within the hospital setting experience working with Orthopedic and Neurosurgery Medical-Surgical and Cardiac Telemetry Medical-Surgical patients. After spending time on each unit, you will apply to a position on the unit that is the best match for you.

As a newly graduated nurse beginning your job search, you may be unsure what type of nursing unit will be the best fit for you. This program provides an opportunity to gain experience on multiple units; helping you gain a real sense of the patients, colleagues, and culture of each unit to find your best match

The new graduate nurses will apply for a position in the program and interview with the Nurse Managers and Educators. Nurses hired into the program will orient for four weeks on each of the three units. During the orientation, the nurses will attend Transition-to-Practice sessions and begin the Medical- Surgical Nurse Residency program. A Nursing Development Specialist will check in with the nurses weekly to provide guidance and support.

Nurse Residency Program

Southern New Hampshire Medical Center’s (SNHMC) New Graduate Residency Program gives new nurses the resources they need to confidently transition from the classroom to professional nursing practice.

The nursing staff at SNHMC are committed to excellence and are passionate about their role in patient care. The transition from school to professional nursing is both exciting and challenging. Through the New Graduate Residency Program, our experienced nurses ensure that our new nurses have the tools they need to thrive in their profession.

What to Expect
The New Graduate Residency Program is designed to support Registered Nurses new to the acute care setting with a combination of evidence-based didactic, simulation-based learning, and clinical experiences. The program consists of professional development and educational sessions delivered over the course of the first 12 months of employment. Program content includes a broad range of topics such as acute care skills, professional issues in nursing, and self-care for the new nurse.

Program participants will benefit from:

  • Up to 80 hours of in-person education to help them care for unique populations, including cardiac, stroke, IV therapy, trauma, and surgical patients.
  • Five different accredited specialty orientation tracks including Critical Care, Obstetrical, and Operating Room nursing.
  • Dedicated preceptors and weekly check-ins with an education mentor.
  • New Graduate RN development sessions and skills labs.
  • Individualized orientation plans.
  • Access to over 2,000 evidence-based procedures.
  • A high-fidelity simulation training center for simulation-based learning in a supportive environment.
  • Expert clinical resources to support your practice, including diabetes, wound and ostomy care, case management, IV therapy, nutrition, and respiratory.

At program completion, nurses will be able to:

  • Integrate the mission, vision, and philosophy of SNHMC into personal nursing practice
  • Form professional relationships with members of the care team
  • Communicate effectively with the interdisciplinary team
  • Advocate for patients and families
  • Participate in the quality improvement process
  • Prioritize care for patients according to standards of practice

Nursing Awards

Nurses are the heart of our organization, and we make sure they feel valued and rewarded for their impact on the quality of care we offer. We proudly celebrate our nurses through Nurses Week celebrations, Nursing Excellence Awards, Daisy Awards, and more! Click here to learn more.