Skip the trip with an Immediate Care Virtual Visit! Connecting you with trusted health care from experienced local providers when and where you need it What is a Virtual Immediate Care Visit? Virtual Immediate Care is a convenient option to receive medical care without having to physically visit one of our Immediate Care locations. This type of care typically includes video conferencing, where the patient can interact with our experienced and trusted providers in real time. Additionally, virtual visits may include the ability to order prescription options and receive health advice. Immediate Care treats non-life-threatening illnesses or injuries that do not require attention from a hospital emergency room. Hours: Monday – Friday 9am – 7pm Available to patients and individuals ages 6 to 64 years old* *Individuals ages who are between the ages of 6 and 17 years old need to have a parent, guardian, or medical proxy. How does it work? To ensure your virtual visit is successful, please confirm that you are using a smart phone, tablet or computer with the following: A working camera Most up-to-date internet browser We also recommend that you connect 15 minutes before the scheduled appointment time to ensure there are no technical issues and everything is working properly. What conditions are treated? Providers can diagnose, offer treatment, and prescribe necessary medication for many health conditions including: Cold/Flu Sore throat Insect bites Urinary tract infections Rash Cold Sores/shingles Poison ivy Conjunctivitis Sinus infections > 10 days Positive home covid requesting Paxlovid rx. Sexual Transmitted Infection Please note: These virtual visits are NOT for medical emergencies. If you have a life-threatening emergency, call 911 or go directly to the nearest emergency room. Frequently Asked Questions What happens if I need testing done? Your Virtual Provider will determine if testing is needed. If so, you will be directed to one of our four Immediate Care locations. The provider will notify the Immediate Care staff about your arrival and communicate any testing needs. How much will this cost? Virtual appointments are the same cost as an in-person visit. Your insurance company will be billed for the visit. You can also contact your insurance company directly to ask if telemedicine visits are covered. We accept most health insurance plans How do I get my after-visit paperwork? You will receive your After Visit Summary via MyChart (if you have access) or if testing is done you will receive it at the Immediate Care practice. If you don’t have a MyChart account, one will be mailed to you. How can I sign up for MyChart? Visit mychart.solutionhealth.org Call 888-243-7153 for help Which providers offer virtual visits? Amanda Coleman, APRN Amanda has been with Immediate Care since 2021 and has served as an urgent care Advance Practice Registered Nurse for five years. Prior to becoming a nurse practitioner, Amanda was an Emergency Department nurse. She especially enjoys working with children, women’s health and getting to know her patients and their families. Amanda received her MSN from Rivier University in Nashua, NH. Outside of her role with Immediate Care, Amanda likes spending time with her family and she enjoys all the outdoor activities that New Hampshire has to offer. Renee Broze, APRN Renee joined Southern New Hampshire Health in August of 2021 and she has been an urgent care Advance Practice Registered Nurse since 2013. Since becoming an APRN in 2002, Renee gained experience in diabetes research, family medicine, and wound care. Prior to becoming an advanced practice nurse, Renee worked as an Intensive Care Unit and post-operative cardiology nurse at the Cleveland Clinic, which is where she spent most of her career before relocating to New Hampshire. She sees herself as an extension of the primary care team and is glad to be able to offer same day access for health concerns between patients’ regular visits with their primary care provider. Renee received her MSN from Ursuline College in Cleveland, Ohio. In Fall 2023, Renee will graduate with her Doctorate in Nursing Practice from the University of New Hampshire. Patricia Castro, APRN Patricia “Trish” joined Immediate Care in March of 2022. She has served as a Registered Nurse for 15 years and an Advance Practice Registered Nurse for 10 years. She enjoys responding to patients’ needs quickly, when they need it the most. Trish received her BA from UMass Amherst in psychology and sociology. She then completed her nursing degree at Northeastern University in Boston, MA. She completed her Master of Nursing, Family Nurse Practitioner degree at San Francisco State University. Trish is a New England native. She returned to New Hampshire in 2018 after spending a decade in coastal California. Outside of her role with Immediate Care, Trish enjoys spending time with her husband, two daughters, and English bulldog. She also enjoys hiking in the White Mountains and spending time outside. Teresa Cataldo, APRN Teresa has served as an Advanced Practice Registered Nurse for five years in both the urgent care and inpatient general surgical setting. She has practiced in both telemedicine and urgent care clinics. Before becoming a nurse practitioner, Teresa was a registered nurse in emergency medicine for thirteen years. She attended Saint Anselm College for undergraduate receiving a Bachelor of Science in Nursing in 2005 and attended Rivier University graduating in 2018 with her Master of Science in Nursing. Teresa is board certified by the American Associated of Nurse Practitioners. She enjoys working in Immediate Care where she finds it a privilege to help patients and families when they need medical care urgently. Shannon Delaney, PA-C Prior to the COVID-19 pandemic, Shannon worked with Immediate Care for more than nine years. She returned to the team in 2023. She has been a Physician Assistant for 13 years and welcomes caring for the wide variety of patients she sees each day. Shannon also has three years of experience with telehealth medicine in an urgent care setting. Shannon received her Master of Physician Assistant Studies from Massachusetts College of Pharmacy and Health Sciences in 2009. Born and raised in Texas, Shannon moved to New Hampshire to study to become a PA, and she stayed. Outside of Immediate Care, Shannon is a competitive horse rider and loves spending time with her husband, daughter, and their pets. Sierra Jewett, APRN Prior to the Covid-19 pandemic, Sierra worked with Immediate Care for two years. She returned to the team in 2023. She has been an Advanced Practice Registered Nurse for more than 5 years. Sierra also has three years of experience with telehealth medicine in an urgent care setting. Prior to becoming a nurse practitioner, Sierra was a nurse in the Emergency Department. She received her Master of Nursing Science degree at Rivier University. Outside of Immediate Care Sierra enjoys spending time with her family and their pets.