COVID-19 Updates

Still Standing Strong

We are fighting COVID-19 harder than we ever have. Join us in that fight.  

COVID-19 is once again spreading quickly nationwide. As a result, hospitals right here in New Hampshire are experiencing a significant increase in the number of patients with COVID-19 requiring hospitalization. We also have more patients seeking care in our Emergency Rooms, Immediate Care centers, and outpatient practices, putting added strain on our system.

Southern NH Health is looking at every opportunity and avenue to meet the growing need for care. As a member of our community, you can help by taking precautions to prevent the spread of COVID-19 and other respiratory illnesses. Safety measures include: 

  • Practicing good hand hygiene 
  • Wearing masks indoors
  • Avoiding high-risk gatherings
  • Staying home if you are sick 
  • Getting tested if you are symptomatic or have been exposed
  • Getting yourself or your loved ones ages 5+ vaccinated
  • ​Getting a booster if you are ages 16+ 


If you are experiencing COVID-19 symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911.
  • If you are experiencing common symptoms of COVID-19, such as fever, chills, cough, sore throat, new loss of taste or smell, diarrhea, nausea, or vomiting, please call your primary care provider for guidance.
  • Your provider will instruct you how to get care without exposing other people to your illness.
 

COVID-19 Testing

COVID-19 testing is available to anyone regardless of whether they have symptoms.
  • Symptomatic patients can be tested at Immediate Care by calling to schedule an appointment or by contacting their Primary Care Provider’s office. All four Immediate Care locations (hyperlink) also offer COVID-19 Rapid Testing (results available within 15 minutes) and COVID-19 PCR Testing (results available in 24-48 hours) for symptomatic patients.
  • Asymptomatic individuals needing testing due to travel, exposure, return to work/school, etc. can be tested at any of our Immediate Care locations. Please call to schedule an appointment.
Additional Testing Information:

 

Obtaining the COVID-19 Vaccine

The CDC recommends the Pfizer COVID-19 vaccine for all individuals ages 5 and older. The Moderna vaccine and Johnson & Johnson vaccine are approved for use in adults ages 18+.

The CDC also recommends a third primary dose of the COVID-19 vaccine for individuals ages 5+ who are moderately or severely immunocompromised and who have already had the Pfizer or Moderna vaccines.

Finally, the CDC also recommends that all individuals ages 12+ receive a vaccine booster. If your initial vaccines were…
  • Pfizer and Moderna, you need to wait at least five months after completing your primary COVID-19 vaccination series to get a Pfizer or Moderna booster
  • Johnson & Johnson, you need to wait at least two months after your first shot to get a Pfizer or Moderna booster

We encourage everyone eligible to get the COVID-19 vaccine and booster. It is our best chance to bring an end to this terrible pandemic.


How do I get the vaccine?

  • All qualifying New Hampshire residents can schedule a vaccination appointment by clicking this link: Find COVID-19 Vaccines.
  • Patients with a Southern New Hampshire Health/Foundation Medical Partners primary care provider should use the link above or call their provider’s office to schedule an appointment.


COVID-19 Vaccines for Kids

How can my child get vaccinated?

Appointments for children ages 5 to 11 can be scheduled at a local pharmacy here: Find COVID-19 Vaccines.

Southern New Hampshire Health/Foundation Medical Partners will be holding pediatric COVID-19 vaccine clinics for patients of SNHH/Foundation Medical Partners on the multiple dates below. All clinics will be held at 17 Prospect St, Nashua NH 03060. To book an appointment for the clinic please call your primary care provider’s office.

First Vaccine will be available on: January 8th and January 15th

Second Vaccine will be available on: January 29th and February 5th

For more information on the Pediatric COVID-19 Vaccine click here.

For the latest information for patients across the SolutionHealth system, visit solutionhealth.org/covidvaccine.

Additional Information also available at Vaccines.gov - Search for COVID-19 vaccine locations.


Taking Measures to Make Care Safe

Masking: Masks are required for everyone at our facilities regardless of vaccination status.

Screening: We are screening all patients and visitors for symptoms upon arrival. Please notify your provider’s office if you have any upper respiratory symptoms before coming to one of our facilities, including new or worsening fever, cough, sore throat, runny nose/nasal congestion, shortness of breath, muscle aches, or inability to smell or taste.

Social Distancing: We ask everyone to practice good physical distancing between yourself and others.

Telehealth & Virtual Care: Visit our Provider Access page for the most up to date details. 


Visitor Policy: Effective December 28, 2021

At this time, children under the age of 18 are not able to visit due to the significant increase in the community transmission of COVID-19 and visitation is prohibited if you have travelled internationally in the last 14 days. Exception: You are fully vaccinated against COVID-19. You must provide the vaccination documentation to be allowed to enter the facility.

Exceptions: 

  • BirthPlace: One support person/visitor for the duration of the patient’s stay, this visitor will remain the same for the duration of the patient’s stay.
  • Pediatrics/Special Care Nursery: Up to two parents or guardians for the duration of the patient’s stay.
  • Emergency Department: No visitors. Exception: pediatric patients may alternate parent/caregiver if absolutely needed.
  • Ambulatory practice office visits and Immediate Care visits: patients, who need emotional or physical support during their outpatient procedure/consult visit, may have one designated support person attend the appointment with them. Exceptions may be made for pediatric population. Proper precautions will be followed to contain the spread of infection.
  • Med/Surg Units: One adult support person/caregiver per day between the hours of 1-8pm (this visitor will remain the same for the duration of the patient’s stay).
  • ICU: One adult support person/caregiver per day between the hours of 1-8pm (this visitor will remain the same for the duration of the patient’s stay). Visits are at the discretion of the care team.
  • BHU: One adult support person/caregiver (who will remain the same visitors for the duration of the patient’s stay) between the hours of 6-8pm.
  • Outpatient procedural areas: patients, who need emotional or physical support during their outpatient procedure/consult visit, may have one designated support person attend the appointment with them. Proper precautions will be followed to contain the spread of infection.
  • Pastoral Care: pastors or priests may visit COVID-negative patients for daily prayer support. They must be screened before entry into the hospital and must wear a mask the entire time they are in the building. They will wear eye protection and follow standard precautions when visiting with the patient.
  • Covid negative patients that are End- of- Life/ Palliative Care: (anticipated passing within the next 24-48 hours) will be allowed immediate family (spouse, children, and significant other) to have a visit in order to say goodbye. Timing of this visit is based on the patient and family wishes. Two family members may be allowed for an additional visit.  The family member(s) remains the same for the duration of visits
  • Visitation of Covid-positive patients is not allowed unless the patient is end of life (anticipated passing within the next 24 – 48 hours). 
    • The family will be offered virtual visit to communicate with the patient. 
    • If virtual visit is not possible, one visit is permitted.  The visitor(s) will be provided the attached End of Life letter indicating the need to self-quarantine for 14 days following the visit.
    • Any visitor who has been approved to see a COVID positive patient must meet the nurse at the entrance of the nursing unit.  The nurse will accompany the visitor(s) to the entrance of the patient room and assist them with properly donning and doffing PPE.
Please note, at all Southern New Hampshire Health locations, patients with disabilities who need assistance due to the specifics of their disability may have one (1) designated support person with them. Specific needs may be due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns. If a patient with a disability requires an accommodation that involves the presence of a family member, personal care assistant, or similar disability service provider who is knowledgeable about the management of their care, to physically or emotionally assist them during their hospitalization, this will be allowed with proper infection prevention precautions. 
 
To help you plan your visit to the Southern New Hampshire Medical Center, please note the following:
  • You should enter through the Main entrance at 8 Prospect Street
  • Valet Parking will be available at the Main entrance (or you may park in the parking garage)
  • Please plan to wear a mask at all times, and to be screened when you enter
  • Upon your arrival, you will be given directions as to where your procedure or test is scheduled 


Frequently Asked Questions

Will Southern New Hampshire Health follow up with close contacts to a confirmed COVID-19 case?
All confirmed cases of COVID-19 are reported to the Division of Public Health Services in Concord, NH. Public Health will follow up with cases and close contacts to provide instructions for quarantine and testing details if it’s necessary.

What is Southern New Hampshire Health doing to keep us safe from COVID-19?
Southern New Hampshire Health is prohibiting visitors out of an abundance of caution for patients and staff, with some exceptions.

All staff, patients, visitors, providers and vendors are required to wear facemasks at all locations.

What is Southern New Hampshire Medical Center’s visitor policy?
Out of an abundance of caution for our patients and staff, our visitation policies have been temporarily modified to limit potential COVID-19 exposure. This policy is subject to change based on infection trends. The most up-to-date visitor policy is listed above on this page.

I’ve recovered from COVID-19 - How can I help?
The American Red Cross is looking for people who are fully recovered from COVID-19 to donate plasma to help current patients with serious or immediately life-threatening COVID-19 infections.

Click the link to learn how you can donate your plasma: Plasma Donations from Recovered COVID-19 Patients

How is COVID-19 transmitted?
The virus is thought to spread mainly from person-to-person through the respiratory droplets produced when an infected person coughs, sneezes, or talks. Spread of COVID-19 is more likely to occur when these infected droplets land in the mouths or noses of people who are in close contact with one another or possibly inhaled into the lungs. Close contact is within about six feet.

What can be done to prevent the spread of COVID-19?
The best way to prevent illness is to avoid being exposed to the virus. Steps you can take to protect yourself include:

  • Clean your hands frequently, either for at least 20 seconds with soap and water, or using hand sanitizer that contains at least 60% alcohol
  • Refrain from shaking hands
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze, throw used tissues in the trash immediately, and clean wash your hands
  • Avoid prolonged close contact with people who are sick
  • Stay home if you are sick and practice social distancing if COVID-19 is spreading in your community
  • Wear a facemask
  • Clean and disinfect frequently touched surfaces daily—this includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
Trusted Sources of COVID-19 Information