Emergency Services

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In an emergency, call 911. If you suspect poisoning, call the Poison Control Center:

  • (800) 222-1222 Northern New England Poison Center toll-free number

  • (603) 650-8000 New Hampshire direct number

Emergency Department

Southern New Hampshire Medical Center’s emergency department serves over 50,000 patients each year. With a 24/7 dedicated trauma team led by Mass General trauma surgeons, you can find peace of mind knowing when immediate or critical medical attention is required, first responders choose us.

Common Questions

What should I expect while in the Emergency Waiting Room?
Patients with life-threatening conditions are given top priority. For this reason, you may have to wait while we take care of someone who arrived after you did. The order in which patients will be seen is constantly changing as new patients arrive. 

What happens if I am admitted to the hospital?
If your provider decides to admit you, we will arrange to get a bed for you on one of our nursing units. 

What happens if I am discharged?
Your provider or nurse gives you written discharge instructions and reviews them with you. If you have any questions or concerns, be sure to discuss them with your health care provider.

SNHMC Affiliation with MassGeneral Hospital Trauma

The SNHMC emergency department is a level 3 designated trauma center and is affiliated with Mass General Hospital. This affiliation gives patients access to a 24/7 dedicated trauma team that is led by a Mass General Hospital trauma surgeon, an on-site anesthesiologist, radiologist, trained trauma nurse, and other uniquely dedicated experts.

The trauma team can be activated in 30 minutes to respond, stabilize, assess, and treat patients. This ensures that any spinal injuries, penetrating injuries, or serious falls are taken care of immediately by a distinguished MGH trauma surgeon. If needed, patients can be airlifted to Mass General Hospital within ten minutes for further treatment.

The Mass General Hospital affiliation also provides SNHMC with teaching resources to train and educate first responders, which has led to highly trained paramedics, EMTs, and other emergency personnel. This education has led to a trust in the SNHMC emergency department, making it one of the first choices for first responders to bring patients to.