Resources for Patients and Visitors

Visitor Policy: Updated March 25, 2021

At this time, visitation is prohibited if you have travelled internationally in the last 14 days. Exception: You are fully vaccinated against COVID-19. You must provide the vaccination documentation to be allowed to enter the facility.

  • BirthPlace: one support person
  • Pediatrics/Special Care Nursery: up to two parents or guardians
  • ED: one support person for the duration of ED stay
  • Med/Surg Units: one adult household member or caregiver (who remains the sole visitor, the duration of the patient’s stay) between the hours of 3-7pm.
  • Covid negative patients that are End- of- Life/ Palliative Care: (anticipated passing within the next 24-48 hours) will be allowed immediate family (spouse, children, significant other) to have a visit in order to say goodbye. Timing of this visit is based on the patient and family wishes. Two family members may be allowed for an additional visit.  The family member(s) remains the same for the duration of visits
  • Visitation of Covid-positive patients is not allowed unless the patient is end of life (anticipated passing within the next 24 – 48 hours). 
    • The family will be offered virtual visit to communicate with the patient. 
    • If virtual visit is not possible, one visit is permitted.  The visitor(s) will be provided the attached End of Life letter indicating the need to self-quarantine for 14 days following the visit.
Please note, at all Southern New Hampshire Health locations, patients with disabilities who need assistance due to the specifics of their disability may have one (1) designated support person with them. Specific needs may be due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns. If a patient with a disability requires an accommodation that involves the presence of a family member, personal care assistant, or similar disability service provider who is knowledgeable about the management of their care, to physically or emotionally assist them during their hospitalization, this will be allowed with proper infection prevention precautions. 
To help you plan your visit to the Southern New Hampshire Medical Center, please note the following:
  • You should enter through the Main entrance at 8 Prospect Street
  • Valet Parking will be available at the Main entrance (or you may park in the parking garage)
  • Please plan to wear a mask at all times, and to be screened when you enter
  • Upon your arrival, you will be given directions as to where your procedure or test is scheduled 
  • The Lobby Coffee Shop and cafeteria are open only to staff, first responders, and Birthplace support persons (with wristband)

Click here for the latest updates and more information on COVID-19.


Thank you for choosing Southern New Hampshire Medical Center for your care. We want your stay to be as comfortable as possible, whether you are a patient at our hospital or you are visiting a friend our family member.

Below are links to information and resources: